Privacy Policy

Effective Date: 10th July 2025

1. Who We Are

This website is operated by MWS Business Solutions (“we”, “our”, “us”). We are a UK-based consultancy providing strategic business support to small and medium-sized enterprises.

Our registered office is:

MWS Business Solutions

6 Earls Court, Priory Park East

Hull, HU4 7DY

United Kingdom

You can contact us at:

📞 01482 605444

✉️ mws@mwsbusiness.co.uk

2. What This Policy Covers

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with us online.

By using our website, you agree to the terms of this policy.

3. What Personal Data We Collect

We may collect and process the following types of personal information:

• Contact Information (name, email address, phone number) if you fill out a form or contact us.

• Business Information if you provide details during an enquiry.

• Technical Data such as IP address, browser type, and pages visited (via analytics tools).

• Communications including emails and messages sent through the site.

We do not collect special category data (e.g. health, race, religion) unless explicitly required for legal reasons and with your consent.

4. How We Use Your Data

We process your personal data for the following purposes:

• To respond to enquiries and provide consultancy services.

• To manage and improve our website and customer experience.

• To comply with legal obligations or regulatory requirements.

• To send marketing communications, only where you have opted in.

We do not sell or share your personal data for commercial gain.

5. Lawful Basis for Processing

We process your personal data under the following legal grounds:

• Consent – where you have provided it (e.g. newsletter sign-up).

• Contractual necessity – when responding to business enquiries.

• Legitimate interest – for general business improvement or analytics.

• Legal obligation – if required by law or for compliance.

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to safeguard your data. All data is stored securely and access is limited to authorised personnel only.

We retain your data only as long as necessary to fulfil the purpose for which it was collected or to comply with legal requirements.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw your consent at any time (where applicable).

• Object to processing under certain circumstances.

• Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, contact us at mws@mwsbusiness.co.uk.

8. Cookies and Analytics

We may use cookies and tracking tools (e.g. Google Analytics) to understand how visitors use our site. This helps us improve content and performance.

You can adjust your browser settings to refuse cookies or delete them at any time. See our [Cookie Policy] for full details.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page and the effective date will be updated.

We encourage you to check this page from time to time to stay informed.

Certainly! Here’s a Cookie Policy tailored for the MWS Business Solutions website, written in line with UK regulations (PECR and UK GDPR), assuming basic use of cookies (analytics, functionality, possibly a chatbot):

Cookie Policy

Effective Date: 10th Juiy 2025

This Cookie Policy explains how MWS Business Solutions (“we”, “our”, “us”) uses cookies and similar technologies on our website at www.mwsbusiness.co.uk.

By continuing to use our site, you agree to our use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, mobile) when you visit a website. They help us enhance your browsing experience, understand how visitors use our site, and enable certain functions.

Cookies can be:

• Session cookies – temporary and deleted when you close your browser

• Persistent cookies – remain until they expire or are deleted

• First-party cookies – set by our website

• Third-party cookies – set by other services we use (e.g. Google Analytics)

2. Types of Cookies We Use

Cookie Type Purpose

Strictly Necessary Enables core functions like security, form submissions, and accessibility.

Performance (Analytics) Helps us understand how visitors use our site (e.g. pages visited, time spent). Uses tools like Google Analytics.

Functionality Remembers choices you make (e.g. form data or language preferences).

Chatbot / Live Support If used, these cookies support any chatbot or live chat functionality.

3. Third-Party Cookies

We may use trusted third-party services such as:

• Google Analytics – to analyse website traffic and behaviour

• Chat tools – e.g. Tidio, Drift, or others, if implemented

These providers may use cookies to deliver their services. Please review their individual privacy and cookie policies for more detail.

4. Managing Cookies

You can control and manage cookies through your browser settings:

• Block all cookies

• Allow only specific types

• Delete cookies after browsing

Note: Disabling certain cookies may affect website functionality.

For guidance, visit www.allaboutcookies.org or your browser’s help section.

5. Cookie Consent

When you first visit our website, a cookie banner will inform you that we use cookies and request your consent where necessary (except for strictly necessary cookies which do not require consent).

You may withdraw or update your consent at any time using the cookie preferences link in our footer (if implemented).

6. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. The latest version will always be posted on this page with the updated effective date.

Contact Us:

If you have any questions about this policy or how we use cookies, please contact:

📧 mws@mwsbusiness.co.uk

📞 01482 605444